Portfolio Assignment:
 
Review  over the DR template and pick an industry such as (airlines, ecommerce,  banking, etc.).  Within that industry, pick a specific organization for  the development of the Disaster Recovery Plan such as Healthcare –  Physical Therapy Clinics – ATI.

 Pick  an industry/company to focus on for this assignment.  Based upon the  given information you can find on the company and any past  issues/breaches the company has gone through, create a Disaster Recovery  plan using the template provided.

INFORMATION TECHNOLOGY DISASTER RECOVERY PLAN

Revision History

Revision

Change

Date

Official copies of the document are available at the following locations:
· Department of Information Technology Office
· Office and home of the Chief Information Officer

(
10
)

Contents
Revision History 1
Official copies of the document are available at the following locations: 1
Contents 2
Section 1: Introduction 3
Section 2: Scope 3
Section 3: Assumptions 3
Section 4: Definitions 3
Section 5: Teams 3
5.0.1 Incident Commander 3
5.0.2 Incident Command Team 3
5.1 Datacenter Recovery Team 3
5.2 Desktop, Lab, and Classroom Recovery Team 4
5.3 Enterprise Systems Recovery Team 4
5.4 Infrastructure and Web Recovery Team 4
5.5 Telecommunications, Network, and Internet Services Recovery Team 4
Section 6: Recovery Preparations 5
6.1 Data Recovery Information: 5
6.2 Central Datacenter and Server Recovery Information: 5
6.3 Network and Telecommunication Recovery Information: 5
6.4 Application Recovery Information: 5
6.5 Desktop Equipment Recovery Information: 5
Section 7: Disaster Recovery Processes and Procedures 5
7.1 Emergency Response: 5
7.2 Incident Command Team: 5
7.3 Disaster Recovery Teams: 5
7.4 General System/Application Recovery Procedures/Outline: 5
8.0 Network & Telecommunication Recovery Guidelines: 7
Appendix A. IT Contact List 7
Appendix B. Crisis Management Team Contact List 7
Appendix C: IT Recovery Priority List 7
C.1 IT Infrastructure Priorities: 7
C.2 IT System Priorities: 8
C.3 Consortium, Outsourced, and Cloud-based IT System Priorities: 8
C.4 IT Facility Priorities 9
Appendix D: Vendor Information 9
Appendix E: Disaster Recovery Signoff Sheet 10

Section 1: Introduction
Provide an introduction to the company/situation…
A copy of this plan is stored in the following areas:

· Department of Information Technology Office
· Office and home of the Chief Information Officer

Section 2: Scope
Determine/explain the scope of this plan.

Section 3: Assumptions

Section 4: Definitions

Section 5: Teams
5.0.1 Incident Commander

Chief Information Officer

Home Phone:

Cell Phone:

5.0.2
Incident Command Team

Chief Information Officer

Manager, User Support

Manager, Infrastructure Services

Manager, Information Systems

Manager, Classroom and Media Services

5.1
Datacenter Recovery Team
All Contact Information is located in Appendix A

Team Lead:

Manager, Infrastructure Services

Team Members:

System Administrators (2)

Desktop Systems Administrator

Network Communications Technicians (2)

5.2
Desktop, Lab, and Classroom Recovery Team
All Contact Information is located in Appendix A
Commander.

Team Lead:

Manager, User Services

Team Members:

Manager, Classroom and Media Services

Desktop Systems Administrator

Computing Coordinators (7)

Lab and Student Computing Coordinator

Equipment Systems Specialist

5.3
Enterprise Systems Recovery Team
All Contact Information is located in Appendix A

Team Lead:

Manager, Information Systems

Team Members:

Manager, Infrastructure Services

Programmer/Analysts (4)

Web Programmer/Analyst

System Administrator

Computing Coordinators supporting affected areas (business services, payroll, enrollment
services, etc.)

Key Business Unit Personnel as needed by type of incident (payroll clerk, accountant,
registrar, etc.)

5.4
Infrastructure and Web Recovery Team
All Contact Information is located in Appendix A
Commander.

Team Lead:

Manager, Infrastructure Services

Team Members:

System Administrators (2)

Desktop Systems Administrator

Web Programmer/Analyst

5.5
Telecommunications, Network, and Internet Services Recovery Team
All Contact Information is located in Appendix A
Commander.

Team Lead:

Manager, Infrastructure Services

Team Members:

Communications Technicians (2)

System Administrator

Section 6: Recovery Preparations

6.1
Data Recovery Information:

6.2
Central Datacenter and Server Recovery Information:

6.3
Network and Telecommunication Recovery Information:

6.4
Application Recovery Information:

6.5
Desktop Equipment Recovery Information:

Section 7: Disaster Recovery Processes and Procedures
7.1 Emergency Response:

7.2
Incident Command Team:

7.3
Disaster Recovery Teams:

7.4
General System/Application Recovery Procedures/Outline:

8.0 Network & Telecommunication Recovery Guidelines:

Appendix A. IT Contact List

Appendix B. Crisis Management Team Contact List

Appendix C: IT Recovery Priority List
The following priorities have been established by the department of Information Technology with consultation from the campus community.

C.1
IT Infrastructure Priorities:

C.2
IT System Priorities:

C.3
Consortium, Outsourced, and Cloud-based IT System Priorities:

Application/System Name

Priority

RTO

RPO

(1) Critical – Basic infrastructure and must be restored as soon as possible.
(2) High – Systems of extreme importance, but do not provide infrastructure.
(3) Medium – Important systems and applications, but do not have university-wide impact.
(4) Low – Systems important to specific departments or specific small populations of users.
(5) Full –Systems that may not be restored to functional status until normal operations are reestablished.
Note: RTO is recovery time objective, RPO is recovery point objective

C.4
IT Facility Priorities

Building Name

Priority

Note: building list continues on next page.

(1) Critical, needed for maintenance of public health and safety, communications.
(2) High, needed for income maintenance for students, employees; payments to vendors; requirements for compliance or regulation; effect on cash flow; effect on production and delivery of services (housing, dining, student services).
(3) Medium, needed for mission of university, delivery of classes.
(4) Low, everything else

Appendix D: Vendor Information

Appendix E: Disaster Recovery Signoff Sheet
I have been briefed and given an overview of the Disaster Recovery Plan and I am familiar with my responsibilities.

Name

Signature

Date